Refund policy

Return Window

We accept returns within 30 days of the delivery date (not the order date).

Return Conditions

To qualify for a return, items must be unused, in their original packaging, and accompanied by proof of purchase.

How to Initiate a Return

To start a return, email us at support@projectfoundry.co with your order number and the reason for return. Once approved, we will email you a prepaid return shipping label and instructions for sending the item back. Do not ship any item back to us without first receiving an approved return label.

Return Shipping Costs

Return shipping is free on all returns. We provide a prepaid return label for every approved return.

Restocking Fee

A 25% restocking fee applies to all returns.

Refund Method and Timeline

Refunds are issued to your original payment method. Once we receive and inspect your returned item, we will notify you of the approval status by email. Approved refunds, less the restocking fee, are processed within 3–5 business days. Please allow additional time for your bank or card provider to post the refund to your account.

Exchanges

Exchanges are available upon request. Contact support@projectfoundry.co for instructions.

Return Address

Returns are processed through our support team. Do not send returns directly to our business address below; you will receive the correct return shipping address by email once your return is approved.

Questions

For any questions about returns or refunds, contact us at support@projectfoundry.co or (331) 272-5655.

Project Foundry
422 S Main St, Unit #2268
Lombard, IL 60148